The Technical Support Manager is responsible to meet and exceed the regional service objectives while striving to high customer satisfaction from RISCO Group products & services. Â This will be achieved by maintaining a highly professional technical team, utilized efficiently to support existing systems and deploy additional capacity and functionality within the required time frames and to the required quality. Â Being a part of the regional management, the Technical Support Manager is expected to present the status of activities, risks and opportunities, to allow synchronization and mutual achievement of the business goals. Â Responsibilities: * Act as the technical authority for the team and the customer by serving as the frontline support manager for handling all technical support...
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